FAQs
I have lost the vehicle's registration document V5C...
We can supply a form which we will complete for you to send to the DVLA to notify them that you are no longer the registered keeper of the vehicle.
I have no keys/the vehicle doesn't start...We have a fleet of specially equipped vehicles that can move disabled vehicles.
Will you issue a Certificate of Destruction (COD)?Yes, for all vehicles that are bought as scrap.
What sort of vehicles do you buy?Any vehicle in any condition worth Β£0-Β£1000.
Do you collect vehicles that don't start?
Yes. Most of what we collect doesn't run. Our drivers bring specially equipped recovery vehicles, so a flat battery, a seized engine, no keys or a car that has sat on the drive for years makes no difference.
Is collection really free?
Yes. We collect from anywhere in Norfolk and Suffolk free of charge, at a time to suit you, the same day where we can. There is nothing to pay at any stage.
How is the price worked out?
Scrap is priced by the vehicle's weight and the metal market on the day. We quote on the phone from the registration, and the figure we give you is the figure you are paid.
How quickly can you collect?
Usually within a day or two, and the same day where possible. Our drivers are on the road 24 hours a day, including weekends and bank holidays.
How will I be paid?
PayPal, bank transfer or cheque, on the day we collect.
What paperwork do I need?
The V5C logbook if you have it. If you have lost it, we can supply a form which we complete for you to send to the DVLA. Either way we complete the DVLA paperwork with you on collection and leave you a Waste Transfer Note.
Do I need to tell the DVLA myself?
The paperwork we complete with you on the doorstep notifies the DVLA that you are no longer the keeper. Keep your Waste Transfer Note and Certificate of Destruction as your proof. If the car was taxed, the DVLA refunds any full months remaining once they have the notification.
Can I scrap a car that is on finance?
Not until the finance is settled. The finance company owns the car until then, so speak to them first.
Do you take vans, 4x4s and bigger vehicles?
Yes. Cars, vans, buses, lorries, 4x4s, motorhomes and boats. For anything large, tell us the size and weight when you call so we send the right truck.
Will you scrap an electric or hybrid car?
Yes. See scrapping an electric car and scrapping a hybrid for how the battery is handled.
Can I keep my private registration?
Yes, but apply to the DVLA to take the plate off the car before we collect it. Once the car has a Certificate of Destruction the registration goes with it.
Which areas do you cover?
Every town and village in Norfolk and Suffolk, from Norwich and Great Yarmouth to King's Lynn, Lowestoft, Ipswich and the fens. See the areas we cover.
